Privacy Policy
Last updated: November 10, 2025
Welcome to Branch Mechanical (“we,” “us,” or “our”). Your privacy is very important to us, and we are committed to protecting it. This Privacy Policy explains our policy regarding the collection, use, and disclosure of personal information when you use our website Branch Mechanical.
What information do we collect?
When you visit our site, register for an account or service, request a quote, or otherwise contact us, you may be asked to provide your:
- Name
- Email address
- Mailing address
- Phone number
- Other information reasonably required to provide quotes, service, or support
You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalise your experience. Your information helps us to better respond to your individual needs.
- To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
- To administer a promotion, survey or other site feature (if applicable).
- To send periodic emails. The email address you provide may be used to send you information and updates pertaining to your service request, company news, related service or product information, etc.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place a service request or access your personal information. These measures may include secure servers, encryption of sensitive information, and limiting access to authorised persons only.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your browser (if you allow) that enable the site’s or service provider’s systems to recognise your browser and capture and remember certain information.
We use cookies to help us:
- Remember and process the items in your service request or quote process
- Understand and save your preferences for future visits
- Keep track of advertisements and compile aggregate data about site traffic and site interaction so we can offer better website experiences and tools in the future
We may contract with third–party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn cookies off, some of our site services may not function properly. However, you can still contact us by telephone or email.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third-parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party content and links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Compliance with applicable law
We value your privacy and we have taken the necessary precautions to be in compliance with the Personal Information Protection and Electronic Documents Act (“PIPEDA”) or equivalent privacy laws applicable in Canada. We will not distribute your personal information to outside parties without your consent.
Your consent
By using our website Branch Mechanical, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. Changes to our Privacy Policy may be made without notice and at any time.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Branch Mechanical
sales@branchmechanical.com
416-672-0493
1889 Mattawa Ave Unit #4, Mississauga, ON L4X 1K8, Canada